Frequent Questions

We're here to answer your questions.
Navigating the funeral process can feel overwhelming, especially in the middle of grief. These are some of the questions families ask us most often. If you don't see what you're looking for here, please don't hesitate to call or reach out, we're always happy to talk.
Click on the questions below to reveal each respective answer.
What does a funeral director do?
A funeral director is part coordinator, part caregiver, and part guide. We handle the logistics so your family doesn't have to — but we also walk alongside you through one of the hardest things a person can face.
Practically speaking, that includes: transferring your loved one into our care; providing professional preparation including embalming, casketing, and cosmetology; meeting with your family to plan the service; completing all necessary paperwork, certificates, and permits; obtaining death certificates; coordinating with cemeteries or cremation facilities; writing and publishing the obituary; arranging clergy, music, flowers, transportation, pallbearers, and military or fraternal honors; directing the service and procession; and helping your family navigate claims and resources including Social Security, VA benefits, and grief support.
What is the purpose of a funeral?
A funeral or memorial service gives family and friends a place to gather, grieve together, and begin healing. It's a chance to honor who your loved one was, to share memories, express emotion, and find comfort in the presence of people who loved them too. For many families, it's an essential part of saying goodbye.
Can I still have a funeral if I choose cremation?
Absolutely. Cremation is simply the method of final disposition, it doesn't determine whether or not you have a service. Many families choose a full funeral service followed by cremation, or a memorial service held after. The gathering, the tribute, the ceremony, all of that is entirely up to you.
What is the difference between a funeral and a memorial service?
A funeral service typically takes place with the body present and leads directly to burial or cremation. A memorial service is held without the body and can be scheduled days, weeks, or even months after the death, giving out-of-town family time to travel, or simply allowing space for the family to be ready.
Do I have to have a service?
No, there is no legal requirement to hold a funeral or memorial service. That said, many families find that gathering together to honor their loved one brings real comfort and closure. We'll never pressure you either way. Our job is to support whatever feels right for your family.
What are my options for final disposition?
The most common options are in-ground burial, above-ground burial, and cremation. Cremation itself opens several choices for the remains: keeping them in an urn at home, interment in a columbarium, in-ground burial of the urn, or scattering in a meaningful location. Body donation to science is also an option for some families. Any of these can be paired with a traditional service, a memorial, or no service at all.
Can I personalize the funeral?
Yes, and we encourage it. Music, readings, photographs, tribute videos, personal items, displays that reflect your loved one's hobbies or passions, all of it is welcome. The more you tell us about who they were, the more we can help you build a service that truly honors them.
Is embalming required?
Not in most cases. Embalming is not legally required in Texas unless the body needs to be transported across state lines or there are specific circumstances involved. It is, however, typically recommended if you plan to have a public viewing. We'll walk you through what makes sense for your family's situation.
Still have questions? We'd love to hear from you. Call us anytime at (830) 282-1710, or use our contact form. There's no question too small, and no obligation to anything.

